Help Center

We offer FREE SHIPPING for all orders ship to US addresses.

Please note: Some extra large items may not be able to ship outside of continental US, in such a case, details will be mentioned in product page.

We ship to US & Canada at this point of time.

Each product has different shipping time, shipping time indicated on product details page.

Please note: Shipping outside of continental US takes longer.

We are not able to expedite order at this time, sorry for inconvenience.

US Customers

We provide 30 days 100% satisfaction guarantee and FREE Return. Within 30 days of purchase, if for any reason you are not satisfied with your order, you can return it using our prepaid shipping label or your own shipping method.

Please Note: If you choose not to use our return shipping label, we can not refund your return shipping cost.

Canada Customers

We provide 45 days satisfaction guarantee. Within 45 days of purchase, if for any reason you are not satisfied with your order, you may return it using your own shipping method. We will refund full purchase price, but unfortunately we can not refund international postages.

Please Note: we will not able to return discount code/coupon you used for the order.

Please use our Return Center. 

If you choose to use our return label, return label will be send to your e-mail.

Refund will be send to your original payment method once we receive your return.

Please Note: If you choose NOT to use our return label, we will not be able to refund your return shipping cost. 

Please use our Return Center to return the original item, and make a new purchase for the item you what to exchange to. The cost of your original item will be refunded to your original payment method.

Once we receive your returns, we will refund your original purchase price to your original payment method. Please allow 5~10 business days for refund to arrive.